Friday, February 06, 2009

Jawapan daripada Oldtown Kopitiam

Dear Valued Customer,

We would like to bring to your attention and clarify the HALAL status issues recently. OLDTOWN White Coffee F&B outlets has gained HALAL certification where the appointed F&B manufacturers adhered to strict cleanliness and quality controls.

Apparently, we have engaged with SAS-H Consultants Sdn.Bhd. (
CO.NO. 704021-P) for the Halal endorsement services where claimed guided by the two (2) government ordinances and regulations as published in the government gazette namely: Trade Description Act 1972 / Trade Description Act 1975. The experts consultants do follow the standards as set out under the ISO 1500-2004 and work closely with JAKIM and the relevant authorities.

We need to clarify that currently our outlets F&B serving is pork free. In addition, there are total 50 outlets with HALAL certificates obtained. While another balance of 50 outlets are in the process of obtaining the HALAL certificates. We also expect all outlets to be in placed for HALAL certificates by Year 2009. Till then, we shall be able to make an announcement to all of our valued customers. By all means, we kindly advise our Muslim customers to take into consideration on the said HALAL status.

In persuasion, we hereby attached HALAL certificates from our appointed F&B manufacturers and outlets for your references:

1. Emperor's Kitchen Sdn. Bhd.
2. Esquire Chef Sdn. Bhd.
3. Dynasty Confectionery Sdn Bhd.
4. White Cafe Sdn. Bhd.
5. Gongga Food Sdn. Bhd.
6. A.Clouet & Co. (KL) Sdn. Bhd.
7. Lucky Food Processing Sdn. Bhd.
8. Laksamana Usaha Noodle Products Sdn. Bhd.
9. OLDTOWN White Coffee outlet - Jalan Melati Utama
10. OLDTOWN White Coffee outlet - Jalan AWFI, Ampang Waterfront
11. OLDTOWN White Coffee outlet - Jusco Alpha Angle

Last but not least, we sincerely thank you for sharing your thought in this regards. We care and value your feedback and we would take it seriously, in a way to help us to improve and to serve you better in the future. Thank you for patronizing OLDTOWN White Coffee restaurant. Kindly do not hesitate to drop us an email at for further enquiries.

Alex Pua
Customer Service Unit
Kopitiam Asia Pacific Sdn Bhd

Adakah jawapan ini cukup meyakinkan? Tepuk dada, tanyalah Iman.. :)

1 comment:

Anonymous said...

Memang ada sijil halal. Tapi sama ada yang dikeluarksn JAKIM atau yang lama tidak pula diberitahu